24/7 request intake • In-person process serving • Travel calculated by destination postal code
File & Serve logoFile & ServeLegal Services

Process serving

Professional Process Serving Across Southwestern Ontario

File & Serve provides in-person process serving, recorded attempts and service confirmation across a broad Ontario service area, with all pricing and travel handled by the existing request system.

London & Sarnia offices24/7 request intakeService recordsNo legal advice

Primary service

Professional in-person process serving

File & Serve attends the service address supplied by the client, records attempts, and provides the applicable confirmation or proof record from its factual service history.

Individuals and residences

Requests can identify a person, residence, unit, workplace, schedule, access details, and other factual information relevant to attendance.

Businesses and organizations

Provide the exact corporate or organization name, address, unit, recipient role, and any client instructions concerning the intended recipient.

Rush assessment

Urgent and after-hours requests may be reviewed, but acceptance and completion cannot be guaranteed.

What is included

A connected service record

  • Secure upload of service documents
  • Destination postal-code distance calculation
  • Client and recipient instructions
  • Recorded attendance or attempt notes
  • Service Confirmation / Proof of Service
  • Affidavit preparation with independent commissioning, or commissioning only for a complete, unsigned affidavit about our own service

Client responsibility

File & Serve does not give legal advice

The client must determine the correct documents, recipient, permitted method, deadline, court or tribunal, and proof requirement. File & Serve does not select forms, interpret rules, or advise on legal strategy.

No guarantee of service

Completion depends on access, recipient availability, the accuracy of supplied information, applicable requirements, safety, weather, and other circumstances.

Geographic reach

Major service areas

Questions

Frequently asked questions

What documents can you serve?

A request may be submitted with the final documents and complete instructions. File & Serve does not decide whether a document is legally sufficient or which service method is required.

How many attempts are included?

Review the current service plan and pricing page. The selected plan and request record govern the assignment; city pages do not change it.

What if the same person may be at more than one address?

List the primary address and up to four alternatives in the request form. The attempts you buy are shared across these addresses: each visit to one address uses one attempt. There is no extra address, additional-party or duplicate-printing charge solely for listing alternatives. For one recipient, the request form verifies each address from its nearest London or Sarnia office. The first 25 km from the nearest office are included. For destinations beyond that zone, outbound and return billable kilometres are charged at $0.85/km. Only the highest verified travel charge is added once to the whole order; it is not added for every address or multiplied by attempts. If any address is outside the local plan area, the whole order uses $85 for the first attempt plus $100 for each additional attempt, before HST. The applicable plan, travel, selected add-ons, any verified promotion and HST are shown before payment. Several recipients at different addresses still require an agreed quote. The office coordinates the visit order; a visit to every address is not guaranteed.

Do you provide an affidavit?

Service Confirmation is included. For service performed by File & Serve, affidavit preparation ($25 per affidavit) plus independent commissioning ($25 per affidavit) is $50 + HST per affidavit; commissioning only is $25 + HST per affidavit when you supply a complete, unsigned affidavit for that same job. Commissioning only excludes preparation or correction. The actual server must review and swear or affirm the facts before a different authorized commissioner.

How do I calculate travel?

Use the destination postal-code calculator on the existing request page. It remains the only operational distance calculation on the site.

Start the existing workflow

Ready to submit a service address and documents?

The request page keeps the postal-code distance calculation, documents, instructions, pricing, HST and payment in one operational record.

Affidavit quantities and commissioning only

Our standard online service prices one separate affidavit for each named service recipient in this order; the selected affidavit option applies to all listed recipients. Preparation is $25 and independent commissioning is $25 per affidavit, plus HST. Multiple pages, alternative addresses, visits or process servers do not multiply the affidavit quantity. Commissioning only requires a fully completed, unsigned form for each recipient after service; a blank form does not qualify. Different scopes or existing agreed prices must be confirmed with our office before payment. Accepted quotes and paid orders keep their agreed prices. This is our service-pricing policy, not a statement that every court requires separate affidavits in every case.